QC Circles, 品管圈

所謂品管圈﹐是由一群第一線作業人員所組成﹐以改善品質為中心﹐TQM的自治組織。
品管圈之概念起於一本月刊 Gemba-to-QC (現場品管,1962.4創刊)﹐又名QC for Foreman (FQC)。

品管圈活動十大特色(參考What is Total Quality Control? by Kaoru Ishikawa)：
1. Self-development
2. Voluntarism
3. Group activity
4. participation by all employees
5. utilization of QC techniques
6. activities closely connected with the workplace
7. vitality and continuity in QC activities
8. mutual development
9. originality and creativity
a. awareness of quality, of problems, and of improvement

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